How to cancel my order


You have just placed an order on our site and wish to cancel it. You have the option of asking us to cancel your order without justifying your choice. This request must imperatively be made before your order is processed by our team. An order already in shipment can no longer be canceled, you will then have to return your package to us once it has been received.

  • The cancellation request must be made by telephone preferably and during the opening hours of our offices.
  • In this case, call us at 01.42.60.21.59 from Monday to Friday from 10 a.m. to 6 p.m. indicating your name and order number.