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Until Monday midnight. (excluding Poppers, Hankey's Toys and promotions.)

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One or more products are missing in my package


One or more products are missing from your package. You must contact us so that we can verify if this is a preparation error on our part. If, however, you receive a damaged and opened package, we will ask you for a photograph of the package in order to initiate an investigation with the delivery provider.

Contact us by email or phone from Monday to Friday from 10 a.m. to 6 p.m.