INFORMATION ON THE DELIVERY OF YOUR PACKAGE
• Delivery times
As a general rule, common products are available and shipped within 24 hours (business days) excluding weekends and holidays. They are handled by the carrier and delivered within 2 to 4 days. For the French Overseas Territories and the rest of the world, delivery within 5 to 10 days depending on the destination and the delivery method chosen.
Orders placed before 1 p.m. may be processed the same day depending on the availability of our team. Orders placed after 1 p.m. are processed the next day. (*deadlines are always in working days excluding weekends and public holidays).
• Delivery method and prices
We deliver quickly and economically throughout France, Europe and the world.
• Parcel handling service provider
We entrust the processing of our packages to the company Wing 40 Rue des Renouillères, 93200 Saint-Denis
STANDARD DELIVERY with or without signature (STANDARD +) COLISSIMO LA POSTE (or Priority postal parcel outside Europe and DOM-TOM and Private Parcels for France)
Delivery times: 2 to 4 working days. Non-contractual deadlines given by the transport provider.
France 5.90 Euros
Other areas from 12.90 to 30 Euros depending on destination
CHRONOPOST DELIVERY
Delivery times: from 24 hours to 72 hours depending on the country. Non-contractual deadlines given by the transport provider.
Other areas from 20 to 40 Euros depending on destination
DELIVERY TO RELAY POINTS
Delivery times: 3 to 4 working days. Non-contractual deadlines given by the transport provider.
France 5.80 Euros
Belgium 7 Euros
FREE COLLECTION FROM OUR PREMISES
Free. Please read the instructions below.
All items presented on our site benefit from the delivery methods indicated.
Shipping costs include a contribution to preparation and packaging costs plus postage costs. They are flat rate and fixed. Only the geographical area and the shipping method chosen by you vary the amount.
Consider grouping all your items into a single order. We cannot group two separate orders together and you will be charged shipping costs for each of them.
*Free collection from our premises in Paris
By selecting free collection from our premises when validating your order on the site, you have the option of collecting your package directly from Dark-Ink in Paris. ATTENTION: we are not a store but an online sales site. The collection of your packages will therefore be done directly in our offices.
When your package is made available to you at our premises, an email will be sent to you with all the information. If you do not receive it, please contact our team by telephone on 01 42 60 21 59. Collections are possible Monday to Friday from 10:15 a.m. to 6 p.m. (our offices are closed on weekends)
ADDRESS OF OUR PREMISES:
DARK INK
42 Quai de Jemmapes
75010 Paris